Delivery
Shipping & delivery
We ship to the United Kingdom and all 27 EU + EEA member states. For EU orders, VAT and import duties are handled at checkout via our IOSS registration — so you never face surprise bills on arrival.
Delivery options
| Standard | Express | |
|---|---|---|
| Speed | 3–5 working days | 1–2 working days |
| Cost | €15 · FREE over €110 | €25 flat |
| Tracking | Tracking email on dispatch | Fully tracked |
| Coverage | UK + 27 EU + 3 EEA | UK + 27 EU + 3 EEA |
| Best for | Planned, no-rush orders | When you need it quickly |
Delivery times begin once payment clears and the parcel is dispatched (within one working day).
Dispatch & tracking
Orders are dispatched within one working day of payment clearing from our European fulfilment hub. As soon as your parcel leaves us you'll get a tracking email — most carriers update within 24 hours.
Customs, VAT & duties
Prices shown at checkout already include VAT for the destination country. For deliveries within the EU we use the IOSS (Import One-Stop-Shop) scheme — that means duties are collected at the till, not at your door. You will not receive an additional customs bill.
Discreet packaging
Every order ships in plain, unbranded outer packaging. The sender line reads only “MB Fulfilment” — there is nothing on the outside that indicates the contents.